Slicky Sticky Soil Binder Returns & Refund Policy
We stand behind our product. If you’re not satisfied with your purchase, we’re here to help.
Returns
Contact us within 7 days of receiving your order to arrange a return. The product should be in its original packaging and in resellable condition. If you’ve already opened it, reach out anyway and we’ll work with you.
Return shipping is the customer’s responsibility. We recommend shipping with tracking so you have confirmation of delivery.
Refunds
Once your return is received and inspected, your refund will be processed to the original payment method within 5-7 business days.
Damaged or Defective Orders
If your Slicky Sticky arrives damaged, leaking, or defective, contact us within 48 hours with a photo and we will send a replacement or issue a full refund at no cost to you.
Phone: 1-800-527-2304 | Email: sales@turfmaker.com
Hours: 8 a.m. to 5 p.m. Monday-Friday (C.S.T.)